Capitec Logo

Manager: Complaint Management

Capitec

Jan 8, 2019 Cape Town Social Media

To manage the Complaint Management and Social Media engagement functions with the aim to provide reputational risk management and client retention through resolving client complaints and providing optimal client experience and service recovery.

Responsibilities

Requirements

National Senior Certificate (Grade 12) or National Certificate (Vocational) 3 year degree in Financial Management, Operational Risk Management, Financial Institutions Management, Strategic Management, Governance or Risk, Compliance Management, Business Management

Apply for this position

When applying please reference that you found this job on Freshjobs, this helps us get more companies to post here! 🙏

© 2017-2019