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Manager: Complaint Management


Jan 8, 2019 Cape Town Social Media

To manage the Complaint Management and Social Media engagement functions with the aim to provide reputational risk management and client retention through resolving client complaints and providing optimal client experience and service recovery.



National Senior Certificate (Grade 12) or National Certificate (Vocational) 3 year degree in Financial Management, Operational Risk Management, Financial Institutions Management, Strategic Management, Governance or Risk, Compliance Management, Business Management

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